Charlene
Eng
Generative AI Trainer and Facilitator
"I help professionals turn Generative AI into real workplace productivity, safely, practically, and confidently."
Charlene Eng
Generative AI Trainer and Facilitator
Simplifying Complexity.
Making AI Human.
Charlene Eng is a Generative AI Trainer and Facilitator who works with corporate teams, financial planners, and self-employed professionals to help them adopt Generative AI confidently and responsibly in their daily work. Her mission is to simplify complexity so learning feels lighter, clearer, and more human.
With over 18 years of experience across financial services, business operations, and adult learning, Charlene specialises in translating complex AI concepts into practical, usable workflows. Her workshops focus on real work scenarios, helping participants move beyond curiosity to actual, sustained productivity gains.
She is trusted by organisations operating in both regulated and non-regulated environments, delivering training that is practical, engaging, and grounded in real workplace realities. Charlene draws on her diverse background in financial planning, marketing, business operations, and training to bridge strategy and practice.
At the heart of her work is facilitation. She creates safe, engaging spaces where people can learn, ask questions, experiment, and leave feeling more capable than when they arrived. Her approach is practical, people-first, and grounded in real work.
Organisations Trained
Areas of Expertise
Education
The University of Western Australia
Bachelor's Degree
Generative AI for Workplace Productivity
Charlene designs and delivers interactive workshops that help participants understand Generative AI in clear, non-technical language and apply AI tools to real, day-to-day work tasks.
What Participants Learn
Training Style
What Participants Say
"My biggest concern before the training was that AI would produce generic content and dilute the personal, human touch that matters in my work. Charlene helped me see that with the right prompting framework, AI can actually support better clarity and productivity while still maintaining my voice and style of writing. I would definitely recommend this to other financial planners because it's practical, structured, and immediately applicable."
Lily Fung
Financial Advisory Manager
"I've long been interested in how AI could streamline my workflow, but the sheer volume of courses available made it difficult to choose. This course stood out by providing high-quality, practical prompts that have already made my work significantly more effective and efficient."
Dorina Sim
Assistant Vice President
"As someone who values efficiency, structure and achieving key objectives, I found the tools shared here to be exactly what we need to simplify complex workflows. It's not just about the tech. It will enable me to do better for our clients and lead my consultants. Really appreciate the high value and zero fluff."
Eric Cheah
Financial Services Director
Bring Charlene to Your Organisation
Whether you need a public workshop or a fully customised programme for your team, Charlene delivers practical, engaging AI training that gets results.